Help Center

Welcome to North Trip Planner’s Help Center — your reliable travel support hub. Whether you’re planning, booking, or already on your journey, we’re here to assist you every step of the way.

Contact & Support

We’re available 24/7 for assistance.
Reach out to us anytime via:

Call/WhatsApp: +92-336-5656664
Email: support@northtripplanner.com
Instagram/Facebook: North Trip Planner
Website Live Chat: northtripplanner.com

Frequently Asked Questions (FAQs)

Tour Customization

Q: Can I customize or change my tour?
A: Yes! You can fully customize your itinerary before or during the trip. Contact our sales team to adjust destinations, hotels, or services.

Family & Infants

Q: Can infants or kids join the trip?
A: Yes, depending on the tour type. Sightseeing tours are family-friendly. For treks, please consult with our team.

What to Bring?

Sightseeing Tour:

Backpack or small bag
Water bottle
Joggers
Sunblock
Sunglasses
Snacks

Trekking Tour:

Rucksack
Trekking poles
Raincoat
Headlamp/torch
Cap or hat
Warm clothing (as needed)

Do you offer hotel & ticket bookings?

Yes, we offer:

Air tickets (domestic/international)
Hotel bookings anywhere in Pakistan
Room upgrades
Vehicle upgrades
Add-on services like bonfire, BBQ, cultural events

How early should I deposit?

Bookings are confirmed after 50% advance payment. Final payment is due before the tour begins.

Cancellation Policy?

We have separate cancellation policies for group and private tours. Refunds depend on the timing of cancellation. See Cancellation Policy

Booking Conditions

30% advance required to confirm the tour
No bookings processed without advance
Full balance must be cleared before the tour starts
Date changes allowed (see policy)
Bookings are subject to availability

Travel Guidelines

No use or possession of drugs allowed — zero tolerance.
Respect local culture and fellow travelers.
Adventure involves risk — participants are responsible for their own safety.
Travel delays may occur due to weather, road conditions, or other unforeseen events.